ItaliaRail.com welcomes your questions and feedback.
We’re here to help you! Contact our customer service team 24/7 at email@example.com.
At ItaliaRail, we’ve helped millions of vacationers through their Italian holidays over the past 20 years. If you have any questions while you are in the booking stages of your trip or while you are abroad, don’t hesitate to contact us.
Telephone and email:
Direct US: 1(617)925-7702
Direct Italy: (+39)06 9763 2451
Call us toll-free at 1(877) 375-7245 to speak with a member of our award winning customer service team.
Our direct local number in Italy is (+39) 06 9763 2451.
ItaliaRail customer service phone lines are open Monday through Friday, 9 a.m. to 9 p.m. ET, and 9 a.m. to 5 p.m. on Saturday and Sunday.
If you have questions about a Group booking, please call us toll free at 1(888) 446-5732, or direct at 1(617)829-2342.
If you’d rather reach out online, don't hesitate to contact us via our little green bubble chat service located in the bottom right corner of this page (hours for our chat service are the same as our customer service phone lines).
Our customers’ happiness will always be our top priority.
In the U.S.
PO BOX 428
Franklin, MA 02038
In the U.K.
1 Derby Rd., Eastwood
Nottingham, NG16 3PA
370 Guy, Suite 207