When arriving into Italy after your flight on Emirates, it is normal to want to get to your final destination with the same comfort and speed as your flight experience. For that reason, nearly all of the major airports in Rome have easy ways to connect to central points in the cities. Below is a quick guide for connecting to your train once you reach the terminal in your arrival airport.
Rome Fiumicino Airport (FCO)
It's easy to get downtown from Rome's main airport when you get off an Emirates flight. It is a short walk from your arrival gate to the exit of Terminal 3, which is directly across from the train station.
Upon exiting Terminal 3, head straight across the road to the FCO train station. From here, you can take the Leonardo Express that leaves between the airport and Rome Termini, Rome's central train station, with trains leaving every 30 minutes. You can book tickets for the Leonardo Express ahead of time with us if you'd like, the cost of a one-way ticket is approximately 14 euros. Trains arriving into Rome Termini will come in on platform 23 or 24.
If you prefer to travel to a station in Rome other than Termini, you may instead take the FL1 regional train, which departs every 15 minutes and stops in Rome stations including Trastevere, Ostiense, Tuscolana and Tiburtina. It also travels as far as Fara Sabina/Orte. The cost of a train ticket on the FL1 is approximately between 8 euros and 11 euros, depending on how far you are traveling. While this train is not nearly as fast as the Leonardo Express, it's flexibility with stops can be similarly appealing for those who may want to get closer to their hotel if it is out of the way.
The following may ride for free on either train:
- Children under the age of 4
- Children between the ages of 4 and 12, with an accompanying adult who has purchased a ticket
- Small pets, provided they are in a carrier
- All luggage, with no restriction on weight or size, as long as it remains out of the way of other passengers
If you would like to transfer from the Leonardo Express or the FL1 to reach another city, this is easy to do with our website. Just click the BOOK TICKETS link and pick the time you would like to depart. Our system will create the most appropriate itinerary for you, including all transfers between trains. If multiple legs are required for you to reach your final destination, it is most convenient to validate all regional trains prior to getting onboard the first leg of your trip. This will save you time in between trains when you arrive at the station where you are are switching trains.
If any of the tickets you receive are for the high-speed trains (Frecciarossa / Frecciabianca / Frecciargento) and your ticket has a "ticketless" confirmation, you will not have to print or validate them prior to boarding. You just need to know what your PNR code is, and this will be in your confirmation e-mail.
Milan Malpensa Airport (MXP)
When debarking from your Emirates flight in Malpensa airport, you will be exiting the concourse from Terminal 1, Section C. This will take you into the center of the terminal, where you can follow the signs for the train station. The entrance to the trains is located at the lowest level of the airport, immediately across from the Sheraton.
The Malpensa Express has two routes running between the airport station and downtown. One of these routes ends at Milano Cadorna, and the other route stops at Milano Porta Garibaldi and ends at Milano Centrale.
When validating your ticket for the Malpensa Express, please make sure to use the yellow Trenitalia validation kiosk, and not the Trenord one. This is a common mistake.
If you are connecting to any of the other major cities from Milano Centrale, please make sure to give yourself plenty of time to reach your connection. As with Rome, you can book your trip with us straight from Malpensa airport to your final destination, and our system will book the necessary connecting trains for you.
If you are departing on an Emirates flight from Malpensa airport, you will find the Emirates check-in on the second floor.
General Info
ItaliaRail.com is the exclusive online provider of Italian train tickets outside Italy, and are experts in European train travel. We have been in the hospitality business helping customers plan their train travel for 20 years. We know what information you need and will guide you to make your experience a pleasurable one. Take some time to browse through some of our tips and advice on train travel in Italy and in Europe. We promise, it will be worth it!
Frequently Asked Questions:
Jump to:
- Who will handle my luggage onboard the train?
- What does it mean to validate a ticket?
- What is an e-ticket or electronic ticket?
- When can I expect to receive my tickets or passes?
- What is the policy for refunds and exchanges?
- What happens if there is a train strike?
- What if my question is not answered here?
Who will handle my luggage onboard the train?
Luggage is the responsibility of the passenger. While there are liberal limits on the size and amount of luggage you can carry onboard, in some cases you may have to put larger pieces in designated areas so that it does not block the aisles, if it cannot fit in the overhead compartments. It is recommended that you do not bring more luggage onbaord than you can comfortably carry by yourself.
What does it mean to validate a ticket?
Only tickets reservations that have been printed by our fulfillment team and mailed to you or ones that require you to print prior to boarding a train will need to be validated prior to boarding the train. All printed tickets (coupons) must be validated prior to use in Europe. If you are traveling on an E-ticket and your reservation has been marked “Print at Train Station” you need to print this coupon and then validate the ticket. Find the platform for your train. Every platform has self service ticketing and validation machines. Go first to the self service ticketing machine, enter your PNR confirmation to print your ticket. Then proceed to the validation machine, insert the ticket in the slot provided, and the ticket will be validated with a date stamp. Don’t forget to remove the ticket from the machine, or you will have to purchase a new ticket on the train! Should your ticket not be validated, you can be fined up to 200 Euros when traveling throughout Europe.
If you have an E-ticket or Electronic ticket with a "ticketless" confirmation you can simply board the train, without printing or validating.
What is an e-ticket or electronic ticket?
An electronic or e-ticket is the newest reservation confirmation for booking reservations trains in Italy. This is exclusively available on trains that originated within Italy. Upon completing an e-tickets booking - you will receive only an email confirmation of your train journey in place of the printed and shipped tickets. This email will include the booking confirmation code referred to as a "PNR" and the booking change code. This confirmation PNR will also include specific train information - date, time, number of passengers, fare code and rules.
An e-ticket will either allow you to travel "ticketless" - boarding the train with only the PNR code - or will require you to "print a ticket upon departure" at the self service machine at the train station. In general high speed trains will be ticketless and the regional, overnight and cross-border trains will require you to print & validate your ticket before boarding your train for departure. Pay close attention to your email confirmations as the specific requirements of your train tickets are included.
NOTE: All train reservations originating outside of Italy will require a printed ticket - these will be sent to you and must be brought with you to board your train. Please pay close attention to what your itinerary includes prior to leaving for Italy.
When can I expect to receive my tickets?
With our exclusive e-tickets, you will receive a minimum of 2 emails, more depending on the number of trains trips reserved. The first email is the order invoice confirmation showing the amounts paid, the second shows the e-ticket booking "PNR" confirmation. Both emails will be sent immediately upon completion of your booking. For orders that we must print and ship to you; if your orders is completed by 4:00 pm EST it will be shipped out that day in the manner you select. Please be sure there is enough time for your order to reach you prior to departure. No orders are shipped on Saturdays, Sundays, or U.S. holidays. ItaliaRail is not responsible for weather related delays or situations beyond our control. For questions regarding delivery, include your Order ID number and name in an email to service@italiarail.com.
What is the policy for refunds and exchanges?
Please see below for the refund and exchange policy for your pass or ticket.
- Train Tickets: Many train tickets are non-refundable and non-changeable. Some train tickets are 75%-80% refundable if canceled within 72 post booking and notification is received by ItaliaRail. Or if printed tickets are returned at least 7 days of purchase date on order, such tickets must be returned to address listed below.
- Ticket Exchanges: Requests to change electronic tickets must be made a minimum of 72 hours prior to departure or at the self-service machines within the train station. If there is a rate increase, you will just pay the difference in price plus a $20.00USD exchange fee. Most e-tickets only allow for a one-time change to your booking and it must be on the same train routes as originally booked and only for a trains departure after your scheduled departure. See fare rules for more information.
- Reservations: If your invoice says International Ticket® you must return the ticket to the address listed below, and it must be received in our office outside of 7 days prior to the train departure date to receive 80% refund. If your invoice says International Ticket (A), the reservations are non-refundable and non-exchangeable.
- Shipping and handling fees are non-refundable.
- Your PNR is valid only for the designated arrival and departure stations. No station changes or substitutions are allowed.
- Train Exchanges: An exchange of date and time is allowed on some PNRs. No exchanges are allowed to a class of service. Please see your fare rules for more information or contact our customer care specialists.
All refund requests where noted above must be sent in a trackable manner to:
ItaliaRail Refunds
13-25 Main Street
Unit 4A
Franklin, MA
02038
USA
What happens if there is a train strike?
Train strikes, like other transportation strikes, are out of our control. Although we will work on your behalf with the railway, there is no guarantee that you will be refunded in event of a strike. It can take up to six months for a final response from the railway.
What if my question is not answered here?
If your question is not answered here, please email service@italiarail.com.